Testimonials

我刚和我们的一位住院医生谈过他已经使用科维纳运输公司一段时间了. Cheryl Burki, and she wanted to share her wonderful experiences with PCAM. 她觉得，自转型以来，服务有了明显改善，尤其是调度员. Ms. Burki说，自从你的公司接管以来，她从未被拒绝搭车, the reservationists “know what they’re doing,” and there have been “no problems at all.“具体来说，她提到了调度员玛丽亚非常乐于助人. Ms. Burki表示，她过去已经和Mario分享过她的满意, but wanted to make sure that the City is aware of her experiences as well. Thank you for all your efforts!
Alvin Ho

关于蒙罗维亚的消息，我们接到了很多乘客的电话，他们要求与经理交谈, today was one of those days where I received a call from a passenger named Maria Parkensen expressing her feelings on how thankful and happy she is of PCA taking over the transportation for Monrovia she expressed how delightful and helpful dispatch is every time she calls she never receives a NO for an answer she’s always given what she needs or she’s offered different options. 她还赞扬了所有的司机，表示他们都很有礼貌, 她彬彬有礼，乐于助人，她提到这座城市过去从未有过如此优质的服务.
Lorena De Leon

I just wanted to pass along a note from my Director, Tina Cherry; she took the shuttle to Station Square for one of our Concerts at the Park events and said the service was terrific. 她还提到摩西非常专业，提供了极好的服务. 最棒的是，摩西并没有意识到他驾驶的是一名董事和部门经理，但他仍然提供了很好的服务. 只是想把这个传递下去，感谢你们一直以来提供的优质服务. Keep up the great work!
Alex Tachiki

我想让你知道我对你的一位员工威廉·维吉尔印象深刻! 我的儿子已经在CHLA工作了7个月了，这是一段非常艰难的旅程. Everyday I am in and out of the parking lot there, William Vigil是停车场工作人员之一. His customer service and kindness is exemplary! 在停车场能受到这位先生的尊重和友好对待真是太好了, and always greeted with a smile and a wave. I just wanted to let you know that he is a wonderful asset to your organization.
Tracey Sayles, CHLA

I have been an employee at Adventist Health Glendale for over a decade, 我觉得有必要和你们分享你们的一位员工给我们医院带来的积极影响. Joseph Lopez has been a great addition to your team. 他以善良、热情和专业的态度迎接每一位员工，这是值得称赞的. He is quick to remember what car we drive, and as he sees us approaching the parking lot from below, he finds our keys and walks towards us with a, “Have a great evening,” or some other sincere phrase. 在漫长而疲惫的一天结束时看到约瑟夫，我的脸上总是挂着微笑. He is a true gem.

希瑟·沃德，行为健康治疗督导中心的LMFT & Recovery Services
Glendale Adventist Medical Center

我只是想让你知道，医院最近实施的新代客服务对我和儿媳来说是一件多么大的好事. My son was in the hospital for 8 days. During his stay we used the valet service daily. 伊莱亚斯真是太棒了，他总是跑着去取别人的车，即使是在那个星期的酷暑中. He always greeted us with a friendly manner and smile and greeted us by our name. 在他快要下班的时候，他会把我们的车开过来，把我们的钥匙交给看门人，或者我们会在他离开之前从他那里拿钥匙. 在一天结束的时候，当你和你爱的人度过了漫长的一天，有你的车在那里是一种很棒的感觉. Elias is the right person for that valet service. Also the concierge Heide always friendly with a big smile. 我想您一定想知道我们和其他公司是如何欣赏这项新服务的.

Bonnie Nicola, Simi Valley Hospital

罗恩，整个周末他都在前门入口处，表现得非常出色，风度翩翩.
The Westin Long Beach

Valet did an amazing job.
Hyatt Regency Orange County

我们收到了非常棒的评论卡，全球最好的体育平台的代客服务团队，请参阅下面.

一些客户说，代客服务非常好，乐于助人，乐于助人，而且非常人性化. Valet always remembered names and cars ready. 一位顾客说:“代客服务员里的里克、加里和鲁本是他们店里最好的. 他们是你见到的第一个人，所以他们真的定下了基调，他们非常棒. Can’t say enough good things about those guys, especially Rick and Gary.”

Kathleen Callahan had this to say, “All staff were gracious and professional, yet I’d like to single out Rene at guest check-in/valet area. He was helping multiple guests and made each feel the most important. When I thanked him for his kindness, 他的回答是，他喜欢帮助别人，他很感激我们参观了他的房子. 他的真诚显而易见，这也是我开始更经常住在凯悦酒店的原因之一. Thank you.”

Viry Esquivel and Sampson Thom had this to say about their experience, “First and foremost, 我想对印第安维尔斯凯悦酒店的员工表示感谢. 我的男朋友是一名现役美国海军陆战队员，他最近刚做了膝关节前交叉韧带手术. 我们想要一个周末度假，并根据我们过去在凯悦酒店的经验决定了这个地点. Upon arrival we were greeted with great staff. 我们向Jon办理了入住手续，他允许我们提前入住，并为我们提供了一个可以看到泳池美景的房间. 第一天之后，服务员已经认识了我们，无论我们走到哪里，他们都和我们打招呼.

我在AAA工作，他们努力在服务上做到最好，这是迄今为止非常出色的服务. Everyone kept helping my boyfriend and asked us how we were doing. I must say that the valet staff is superior in customer service. We dined at Agave and were taken good care of by the servers and bartenders there. Everyone played such a prominent role in making our stay beyond great. Having worked in a field who strives to make daily customer service goals, I must say that we are completely overall satisfied with our stay.

There was nothing that made us feel otherwise. We also were granted a late check-out at 4:00pm, which is rarely unheard of, but management was understanding that our flight did not depart until 6:00pm. 我和我的男朋友计划在我生日的时候回来，并期待与凯悦酒店的家人和员工有更多新的回忆和更好的服务!”
Hyatt Regency Indian Wells